Workflow automation, for the work nobody should still be doing by hand.
Less manual work, more intelligent output.
Most operations run on a person copying something from one system into another, then chasing what did not arrive. We map the workflow, count the touches, and replace the expensive stretch of it with something that runs on its own, retries when a system is down, and puts the cases it cannot settle in front of a person instead of guessing.
The workflows we automate
The shape is consistent: a trigger, steps across systems that do not talk to each other, and a person currently holding it together. What changes is where the time is going.
Process mapping and triage
Before anything is built, the workflow is walked with the people who actually run it. The exceptions and workarounds are never in the documentation, and they are usually what decides whether automation is worth it.
- Walkthrough with the people doing the work
- Touch count and time per run
- Baseline taken before the build
- Ranked by time recovered, not novelty
Multi-agent orchestration
Self-correcting chains where each step checks its own output before passing it on, for work that has real branching rather than one path from start to finish.
- Coordinator and specialist steps
- Intelligent routing on content
- Retry, backoff, and reconciliation
- Approval gates on costly decisions
Sales and CRM automation
The funnel end to end: outreach, lead warming, enrichment, and the CRM hygiene that quietly consumes a sales team's week and is never done consistently.
- Outreach sequencing and follow-up
- Lead enrichment and scoring
- CRM sync and deduplication
- Pipeline reporting off live data
Data pipelines and reporting
Scheduled work that moves, reshapes, and delivers data between systems, so the report is already correct when someone opens it rather than rebuilt by hand each month.
- Extract, transform, and load jobs
- Reconciliation between two sources
- Scheduled and event-driven runs
- Freshness and failure alerting
Notification and alerting
Getting the right fact to the right person at the point it can still be acted on, in a tool they already have open, instead of another dashboard nobody checks.
- Threshold and anomaly triggers
- Routing by team, severity, and hour
- Delivery into Slack, Teams, or email
- Escalation when nothing is acknowledged
Webhook and API orchestration
The integration layer between tools that were never designed to work together, including the ones with no usable interface, which is most of the interesting cases.
- Webhook intake and event routing
- Connectors to systems without an API
- Idempotent steps and replay
- Queue for anything left unresolved
Related solutions
How the work runs
Tell us what you need
A short written brief is enough to start: what you are building, the stack it has to live in, and the problem behind it. Someone technical reads it, not a sales rep.
passed when we reply with questions and a proposed shape
Scope and quote
We agree what the first release contains and what it costs before anything is built. Anything we cannot estimate honestly gets scoped on its own rather than padded into the total.
passed when the scope and the quote are agreed
Build in the open
Working software arrives in increments, in your repository, with our commits visible from the first week. Progress is something you can open and run, not a status report.
passed when a real user is doing a real job in it
Iterate, then hand over
What the first release teaches sets the priority for the next one. When you want it in house, documentation and a handover period are part of the engagement rather than an extra.
passed when your team can run it without us
How pricing works
Fixed price per milestone
You approve each milestone and its price before it starts, so the cost is known before the work is rather than after. Milestones are sized to be worth reviewing on their own.
Monthly rate for a dedicated team
A set team at a set monthly cost, with notice rather than a minimum term. Priorities move between sprints without renegotiating anything.
Scoping first, quote after
We work out what it should be with you before quoting it. There is no charge for that conversation and no obligation to go ahead.
Frequently asked questions
How it is built
Every build ships end to end, from first scope to live deployment and ongoing support.
