Healthcare software for intake, scheduling, and the record after.
The admin around care, not the care itself.
We build the software either side of an appointment: the phone line and the forms that get a patient in, the portal that lets them book and rebook without calling, and the processing that turns referrals, results, and paperwork into something the record can use. Clinics, practices, and providers whose staff spend more of the day on admin than they planned to.
What healthcare providers ask us to build
These are the jobs that come up most, phrased the way people describe them to us rather than the way we bill them. Each one links through to the solution that does it.
A phone line that rings while the front desk is with a patient
A voice agent that picks up first, handles the calls that are booking, rescheduling, or a repeat question, and passes anything clinical or unclear straight to a person. Nobody waits on hold because reception is busy being reception.
voice AIReferral letters and results read and retyped by hand
Document processing that pulls the fields out of letters, forms, and results, whatever format they arrive in, checks them against the patient record, and puts the ones it is unsure about in front of a human instead of guessing.
AI systems and agentsPatients calling to chase an appointment they could book themselves
A portal that shows real availability, takes the booking, sends the reminder, and handles the cancellation, so the calls that reach the desk are the ones that actually need a person.
custom software and platformsA queue at the door every morning to check people in
Check-in on a screen in the waiting room: arrival, details confirmed, forms completed while the patient is sitting down anyway. The desk sees who has arrived without anyone having to say so.
self-service kiosk softwareThe same admin task done in three different systems
The handoffs between your practice management, records, and billing systems automated, so one action does not have to be repeated in three places by someone who will eventually miss one.
workflow automationHanding over medication or samples with nobody there to receive them
A locker with a code and a log: the item goes in, the right person takes it out, and the record shows which door opened, with what credential, and when. Collection stops depending on both parties being free at the same moment.
smart locker software
Regulated & Public
How the work runs
Tell us what you need
A short written brief is enough to start: what you are building, the stack it has to live in, and the problem behind it. Someone technical reads it, not a sales rep.
passed when we reply with questions and a proposed shape
Scope and quote
We agree what the first release contains and what it costs before anything is built. Anything we cannot estimate honestly gets scoped on its own rather than padded into the total.
passed when the scope and the quote are agreed
Build in the open
Working software arrives in increments, in your repository, with our commits visible from the first week. Progress is something you can open and run, not a status report.
passed when a real user is doing a real job in it
Iterate, then hand over
What the first release teaches sets the priority for the next one. When you want it in house, documentation and a handover period are part of the engagement rather than an extra.
passed when your team can run it without us
How pricing works
Fixed price per milestone
You approve each milestone and its price before it starts, so the cost is known before the work is rather than after. Milestones are sized to be worth reviewing on their own.
Monthly rate for a dedicated team
A set team at a set monthly cost, with notice rather than a minimum term. Priorities move between sprints without renegotiating anything.
Scoping first, quote after
We work out what it should be with you before quoting it. There is no charge for that conversation and no obligation to go ahead.
Frequently asked questions
What we handle in healthcare
The parts of a practice we build software for. All of it is the administration around care, and none of it makes a clinical decision.
